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| (5 Numbers) |
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| xxx-xxx-xxxx - - |
Please rate your satisfaction level with each of the following statements.
NA = Not Applicable |
| Customer Service | NA |
1 |
2 |
3 |
4 |
5 |
| Overall product/service satisfaction |
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| Overall customer service experience |
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| Catalog user friendly |
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| Website user friendly |
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| Installation project, if applicable |
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| Delivery/Installation Service | 1 |
2 |
3 |
4 |
5 |
| Notification of delivery or installation |
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| Product delivered or installed within specified time |
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| Professionalism of delivery or installation person |
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| Customer Resolution if applicable | 1 |
2 |
3 |
4 |
5 |
| Issue resolved satisfactorily |
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Comments
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